Projekte
EcoRepair Plugin
Project name: EcoRepair Plugin
EcoRepair Plugin – Service Management System
Project Overview
EcoRepair is a professional WordPress plugin designed for repair and maintenance companies to streamline service requests, customer management, and billing. The goal was to create a complete, user-friendly, and scalable solution that automates workflows, improves communication, and enhances customer satisfaction.
Challenges
Repair service companies often face difficulties managing customer requests, tracking device details, issuing invoices, and maintaining clear communication. The lack of a centralized digital system leads to inefficiency, delays, and customer dissatisfaction.
Technical Implementation
EcoRepair was developed as a WordPress plugin using PHP 7.4+, MySQL, HTML5, CSS3, and JavaScript (ES6). Key integrations included PHPMailer for email notifications, TCPDF for PDF invoice generation, and AJAX for real-time interactions. The plugin features a responsive design, role-based access control, security validation with nonces, and optimized database queries for performance.
Features & Functionality
User Management: Registration, manual approval, role-based permissions, and customer profiles.
Service Requests: Custom request forms, device classification, file uploads, and status tracking.
Live Chat System: Real-time communication with file sharing, notifications, and history logs. Custom Status Management: Color-coded statuses with automatic notifications.
Email & Notifications: Predefined templates, automated alerts, and SMTP configuration.
Invoices & Billing: Auto-generated PDF invoices, item management, and price calculation. Device Management: Brand, model, and type categorization with smart search.
Security: Data sanitization, SQL injection protection, and secure file uploads.
Submit for a request!
Are you looking to digitalize your service company with a reliable and scalable system? With Hook Agency’s expertise, we can design and develop customized solutions like EcoRepair tailored to your business needs. Let us help you turn your workflows into a seamless digital experience.
Submit for a request!
Are you also the owner of a business in the field of automotive expertise? Are you looking for a way to increase sales and improve your brand? With its experience and expertise, the Hook team is ready to help you design and develop a professional and efficient website. By working with us, you too can achieve success like Autoblade.